Your agents, your rules.
Deploy production-ready voice agents on the PCCW Global network — all the control of code, none of the infrastructure overhead.
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Trusted at enterprise scale — powering voice across global brands
1B+
calls supported
99.9%
uptime for enterprise clients
2.5M+
agents launched
1M+
developers
<500ms
average latency
One platform for all your voice agents.
Orchestration, real-time monitoring, and enterprise-grade configurability built for scale.
Build, test, and deploy in minutes.
Configure everything from voice and conversation flow, to telephony and integrations. We handle the infrastructure so you go from prompt to production fast.
Ship better agents. Faster.
Track what's working across every call, surface what isn't, and continuously improve the experiences that drive your business forward.
Multi-agent orchestration.
Chain agents or use squads for complex workflows with intelligent handoffs and routing across your organization.
From silence to speech in minutes.
Deploy production-ready voice agents in minutes, then customize every interaction as you scale.
Give your agent context
Provide instructions and tools, and configure it as if you were building it yourself.
Pick your models
Choose from 200+ built-in integrations or connect your own transcription, LLM, and TTS.
Integrate your business data
Connect your authenticated internal APIs to fetch data and perform actions.
Tune and observe in production
Catch hallucinations before they go live with evals and an observability stack.
Deep control and flexibility for all builders.
Configure your agent your way. No lock-in, full control over every component.
Multilingual
Talk to agents in English, Spanish, Mandarin, or one of 100+ other supported languages.
Automated testing
Design test suites to identify hallucination risk before going to production.
Tool calling
Intelligently access data and perform actions across your applications.
Reporting & Analytics
Dashboards and exports to track performance, usage, and conversation quality.
Bring your own models
Bring your own API keys for transcription, LLM, or TTS — or plug in self-hosted models.
A/B experiments
Test variations of prompts, voices, and flows to continuously optimize performance.
Everything a global enterprise needs.
Built for the scale and compliance that Fortune 100 deployments demand.
Support SLA
Contractual uptime and performance guarantees, with reserved capacity sized to your volume.
Dedicated Deployment Support
A dedicated engineer embedded in your team to get you live in a week.
SSO, OAuth, and RBAC
Enterprise sign-on, OAuth2 for secure integrations, and granular access controls.
Scalable Infrastructure
Scale up to millions of calls with sub-500ms latency.
AI Guardrails
Built-in conversation guardrails prevent model hallucinations and ensure data integrity.
SOC 2, HIPAA, and PCI compliant
Build agents that meet the standards your business runs on.
API-native by design.
Integrate with 40+ apps in a snap. Connect your own stack anytime.
Salesforce
CRM
HubSpot
CRM
Zendesk
Support
Twilio
Telephony
PCCW Global SIP
Telephony
Zoom Phone
Telephony
Slack
Messaging
Microsoft Teams
Messaging
Google Calendar
Productivity
Outlook
Productivity
Snowflake
Data
BigQuery
Data
Everyday calls. Extraordinary outcomes.
We reached profitability in Mexico due to this transformation. We're serving twice the customers we were before — while focusing on the level of service our customers experience.
Alejandro Maza
Chief Product & AI Officer, Kavak
5X revenue growth
We went from zero to production in two weeks, and 100% of our inbound volume now runs through voice agents. CSAT scores improved.
Jason Mitura
VP of Software Development, Ring
250k monthly calls
1M+ calls per month across dozens of use cases. The platform scales with us without re-engineering our stack.
Instawork Team
Marketplace & Staffing
1M+ calls / month
Build your first voice agent today.
Start free, then scale to millions of calls on the PCCW Global network.