Docs

Documentation & SDKs

Everything you need to build, deploy, and operate voice agents on the PCCW Global network.

Quickstart

Pick a path and ship your first call in minutes.

Concepts, architecture, and how voice agents fit together on the PCCW Global network.

Embed voice in your web and mobile apps with a few lines — handles mic, audio, and transport.

Create assistants, place calls, and stream events from your backend with typed clients.

Available for Node.js, Python, and any REST client.

shellnpm

npm install @pccwg/voice-agents-server-sdk

Deep dives into every part of the platform.

Assistants

Configure instructions, models, and voices.

Tools

Connect APIs, MCP servers, and functions.

SIP & Telephony

Custom SIP trunks, transfers, and DTMF.

Custom LLM

Bring your own transcription, LLM, and TTS.

Observability

Evals, dashboards, and call transcripts.

Create an account and grab your API key in seconds.